Legal

Privacy
Policy.

Last Updated: 1 May 2026

Apex Exchange ("we," "our," or "us") respects your privacy. This Privacy Policy outlines how we collect, use, and protect your data when you use our Platform.

1 // Information We Collect

  • 1.1Personal Information: Name, email address, phone number, and location.
  • 1.2Business & Verification Data: KYC documents, GSTIN (for dealers), PAN, and Vehicle Registration Certificate (RC) details.
  • 1.3Financial Data: We do not store your credit/debit card numbers. All payments and authorization holds are securely processed via our PCI-DSS compliant gateway partner (Razorpay).

2 // How We Use Your Information

  • 2.1To facilitate vehicle auctions and connect buyers with sellers.
  • 2.2To verify vehicle authenticity via third-party government database aggregators (e.g., VAHAN APIs).
  • 2.3To process pre-authorization holds and capture platform fees.
  • 2.4To prevent fraud, resolve disputes, and enforce our Terms of Service (e.g., executing the "Flake Protocol").

3 // Data Sharing & Disclosure

  • 3.1 Between UsersWhen an auction is won, we share the necessary contact details (Name, Phone Number) of the Winning Buyer and Seller with each other to facilitate the offline handover.
  • 3.2 Third PartiesWe share data with payment gateways (Razorpay) and verification APIs purely for platform functionality.
  • 3.3 Legal ComplianceWe may disclose your data if required by law enforcement or to protect our legal rights.

4 // Data Security

We implement standard technical safeguards to protect your data. However, no internet transmission is 100% secure. You are responsible for keeping your login credentials confidential.

5 // Contact

OfficerData Protection Officer
Emailsupport@apexexchange.co.in